Payment Policy
Effective Date: January 16, 2025
At TRENDSNEST, we prioritize providing a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted methods of payment, security measures, and conditions for transactions. By making a purchase, you agree to these terms.
1. Accepted Payment Methods
We accept the following payment methods to ensure convenience and flexibility:
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- Credit Cards: Visa, MasterCard, American Express, Discover.
- Debit Cards: All major debit cards.
- Digital Wallets: PayPal, Apple Pay, Google Pay.
- Bank Transfers: Available for large orders upon request (processing times may apply).
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2. Payment Security
We are committed to protecting your financial information with robust security protocols:
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- Encryption: All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your payment details.
- Trusted Payment Gateways: We use secure third-party payment processors that comply with global security standards.
- Fraud Prevention: Orders flagged for potential fraud may require additional verification, such as identity confirmation or billing address validation.
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3. Pricing and Taxes
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- Currency: All prices are displayed in USD.
- Taxes: Applicable taxes and fees will be calculated at checkout based on your shipping address.
- Price Changes: Prices are subject to change without prior notice, but the price at the time of purchase will apply.
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4. Payment Process
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- Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation with your order details.
- Failed Payments: If a payment fails, please verify your payment details or contact your bank or card provider. You may also reach out to us for assistance.
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5. Refunds and Adjustments
Refunds for returns, cancellations, or disputes are processed in accordance with our Return and Refund Policy:
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- Refunds are issued to the original payment method within 7-10 business days of approval.
- Shipping fees and additional service charges are non-refundable, except in cases where TRENDSNEST is at fault.
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6. Installment Plans
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- Eligibility: Installment payment options may be available for qualifying purchases.
- Interest-Free Options: Zero-interest installment plans may apply for eligible orders.
- Contact us for more details about installment eligibility and terms.
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7. Payment Disputes
If you encounter an issue with your payment:
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- Contact us at info@trendssnest.com with your order number and payment details.
- We will investigate and work to resolve the issue promptly.
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8. Changes to This Policy
We reserve the right to update this Payment Policy at any time. Updates will be posted on our website with the revised effective date.
9. Contact Information
For questions or concerns about payments, please contact us:
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- Email: info@trendssnest.com
- Phone: 210-555-0191
- Address: 2663 Blackwell Street
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At TRENDSNEST, your satisfaction and security are our top priorities. Thank you for choosing us to enhance your living spaces with our premium mirrors!