Sales Policy

Effective Date: January 16, 2025

Welcome to TRENDSNEST! This Sales Policy outlines the terms and conditions for purchasing our premium mirrors. By placing an order, you agree to the following terms. Please review them carefully to ensure a smooth and satisfactory shopping experience.

1. Product Information

  • Accuracy:
    We strive to provide accurate descriptions, images, and details for all products listed on our website. However, slight variations may occur due to natural materials or differences in screen displays.
  • Availability:
    All products are subject to availability. If an item is out of stock, we will notify you promptly and provide options such as backordering, substitution, or cancellation with a full refund.

2. Pricing and Payment

  • Currency:
    All prices are listed in USD.
  • Taxes and Fees:
    Prices exclude applicable taxes, shipping, or additional charges, which will be calculated and displayed at checkout.
  • Payment Methods:
    We accept the following secure payment methods:
    • Credit Cards: Visa, MasterCard, American Express, Discover.
    • Digital Wallets: PayPal, Apple Pay, Google Pay.
    • Bank Transfers: Available for large orders upon request.

3. Order Process

  • Placing an Order:
    Add your desired items to the cart, proceed to checkout, and provide accurate shipping and payment information.
  • Order Confirmation:
    After placing your order, you will receive an email confirmation with your order details. Please review this email and notify us immediately of any errors.
  • Order Modifications:
    Changes or cancellations can be requested within 24 hours of placing the order. Once processing begins, modifications may not be possible.

4. Shipping and Delivery

Shipping timelines, costs, and processes are outlined in our Shipping Policy. Delivery times are estimates and may vary based on location and external factors.

5. Returns and Refunds

Our Return and Refund Policy provides detailed information about eligibility, processes, and conditions for returning products. Customers are encouraged to review this policy before completing a purchase.

6. Warranty

  • All mirrors are covered by a one-year warranty against manufacturing defects.
  • The warranty does not cover damage due to improper use, accidental damage, or normal wear and tear.

7. Promotions and Discounts

  • Discounts and promotional offers are valid for a limited time and cannot be combined unless explicitly stated.
  • Promotions are subject to availability and may be withdrawn without prior notice.

8. Customer Support

We are committed to providing exceptional customer service. If you have any questions or concerns about your purchase, contact us at:

9. Changes to This Policy

We reserve the right to update this Sales Policy at any time. Updates will be posted on our website with the revised effective date.

At TRENDSNEST, we are committed to offering high-quality mirrors and a seamless shopping experience. Thank you for choosing us to enhance your space with style and elegance!